So FYI Techsmith team - the setting for having Snagit supersede and overtake the Printsceen key is not working. Would not do anything, despite Snagit settings. When I did that, the Printscreen key was rendered useless. I even uninstalled the Snipping Tool app. Laptop has Windows 11 (latest) with Snagit 2021 (latest) - and same issue - Printscreen key will only activate Windows snipping tool. One PC is a Windows 10 (latest) with Snagit 2021 (latest). Knocked OneDrive (already disabled the snip and save option), Logitech (don't use Logitech Options), any Snagit settings out of the equation. No matter what I do, Snipping Tool rules. Unfortunately, NO luck with any of the above. Does Snagit retain the Print Screen hotkey? Once you've completely exited Snagit, please launch it via the desktop/taskbar/start menu shortcut. Once verified and set, please go to File - Exit Snagit before attempting to capture (please exit Snagit in this manner rather than the X in the upper right corner). Once Snagit starts with elevated privileges, please set the hotkey to Print Screen then verify that the option to "Allow Snagit to override other hotkey assignments" option is set int he "Hotkeys" tab of the Snagit Capture Preferences (via File - Capture Preferences, see here). Once Snagit has been fully exited and is no longer running in the background (you can verify in the Windows Task Manager), I would like you to go to C:\Program Files\TechSmith\Snagit 2021\ and locate "Snagit32.exe" then right-click on it and choose "Run as Administrator" as seen here. If the Editor is open then I would like you to go to File - Exit Snagit Editor (rather than the X in the upper right corner of the Editor). The unique value here lies in providing a comprehensive set of practical steps to troubleshoot and resolve the issue of an unresponsive editor, ensuring a smoother user experience.For those that are running into this issue, please exit Snagit by going to File - Exit Snagit (not by pressing the X in the upper right corner of the window as that will not exit Snagit). ![]() Temporarily disable any extensions that might be conflicting with the editor, then check for a resolution. Look for browser updates or attempt to access the editor from a different browser to see if the problem persists.ĭisable Browser Extensions: Certain browser extensions or add-ons could interfere with web applications. After doing so, try reopening the editor.Ĭheck Compatibility: Ensure that your browser and operating system are compatible with the editor. Close it entirely and then reopen it to see if the issue is resolved.Ĭlear Cache and Cookies: To address temporary interference, clear your browser's cache and cookies. Restart the Editor: A quick restart of the editor might resolve the problem. ![]() If you encounter difficulties with your editor not opening after capturing a screen, follow these troubleshooting steps: Temporarily disable any extensions or add-ons that might be conflicting with the editor and check if that resolves the issue. ![]() Check for any updates for your browser or try accessing the editor from a different browser to see if the issue persists.ĭisable Browser Extensions: Browser extensions or add-ons can sometimes interfere with the functionality of certain web applications. ![]() Try clearing your browser's cache and cookies, then attempt to open the editor again.Ĭheck Compatibility for capcut-templates: Ensure that your browser and operating system are compatible with the editor. Close the editor completely and then open it again to see if that solves the problem.Ĭlear Cache and Cookies: Clearing the cache and cookies of your browser can help resolve any temporary issues that might be interfering with the editor. Restart the Editor: Sometimes, a simple restart can resolve the issue. If you are experiencing issues with your editor not opening after capturing a screen, there are a few troubleshooting steps you can try:
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